To ensure compliance; care services must have effective governance, including assurance and auditing systems or processes. These systems and processes should assess, monitor and improve quality, safety and welfare of those in your care. As well as having these systems in place, you will also need to maintain accurate records and seek feedback from service users or those acting on their behalf.
How Carewithal help
The systems and processes for your service should not only be compliant, but they should also be practical and sustainable. If employees are unable to follow the systems effectively, then they will fail. Carewithal assist with the creation, implementation, training and embedding of effective, efficient and compliant policies, procedures and systems.
Areas we can help with include, but are not limited to:
- Service-based policies and procedures
- Safeguarding policies
- Incident management
- Quality assurance
- Internal auditing
- Health and safety
- Record keeping
- Improvement strategy
- Written reports
- Duty of candour
- Medication reviews
- Independent complaints investigation
- Business development plans
- Care plans
- Person-centred risk assessments
At Carewithal, we take a practical approach to policies and procedures. What works in one care service may not be effective or realistic for another. We assess the needs of the individuals in your care, the experience of your teams and any limitations imposed by your premises. We can then decide on the most appropriate course of action.
Once we have established the best way forward, we help you implement the new systems, communicating the changes to your care team and those in your care. Our aim is to create and embed systems that not only meet regulatory requirements, but also allow your employees to focus on what matters most – caring for your patients and residents. Effective systems mean greater efficiency, happier staff and improved service.
I have had the pleasure of working with Samantha at different care homes throughout the years and seen first-hand the difference she has made with the policies and procedures she has introduced. I have also witnessed the kind and caring manner she offers to the residents. The type of care you would want for any family better and a great example to the rest of the staff. A true asset to the care industry.
Stewart Steedman, Visioncare at Home
If your clinical governance and quality assurance aren’t to the standard they should be, then Carewithal can help. Change can’t happen overnight, but together we can get your care home running effectively and efficiently. Get in touch to find out more about how we can help you improve the quality of the care you deliver.